mn7bet Privacy Policy

When you create an mn7bet account, we collect the information you provide directly, including your full name, date of birth, residential address (including city, e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or Barisal), email address, mobile phone number, and preferred currency (BDT). This data is required to verify your identity, confirm that you meet the 21+ age requirement, and maintain a secure account on your behalf.

We may also collect government-issued identity documents when required for Know Your Customer (KYC) verification, including your National Identity Card (NID), passport, or driving licence. Proof of address documentation such as a recent utility bill or bank statement may also be requested for high-value accounts.

• Full Name
• Date of Birth
• Email Address
• Mobile Number
• Home Address
• NID / Passport
• Proof of Address

To facilitate deposits and withdrawals in Bangladeshi Taka (৳), mn7bet collects financial information including your bKash account number, Nagad account number, Rocket account number, Upay account number, or bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other supported institutions. We also retain a complete record of all deposits, withdrawals, bonus activations, bet placements, game results, and account balance changes associated with your mn7bet account.

We do not store full card numbers or mobile banking PINs. Payment credentials are handled through secure, tokenised connections with your payment provider and are never stored in plain text on mn7bet servers.

mn7bet automatically collects certain technical data each time you access the platform. This includes your IP address, device type and model, operating system and version, browser type, screen resolution, session duration, pages visited, games launched, betting history, and approximate geographic location derived from your IP address. This data is used to optimise platform performance, detect fraud, enforce responsible gaming limits, and improve the overall user experience for players across Bangladesh.

If you contact mn7bet support via email at [email protected], we retain records of that correspondence including your name, contact details, and the content of the communication. We may also collect data from any feedback, complaint, or dispute submission you make through the platform. This information is used to resolve issues, improve our support service, and maintain a record of interactions for compliance and audit purposes.

mn7bet processes your personal data for the following specific purposes:

• Account Management: To create, maintain, and secure your mn7bet player account, including password resets, login authentication, and session management.
• Identity Verification (KYC): To confirm your identity and age (21+) in compliance with responsible gaming obligations, and to fulfil anti-money laundering (AML) requirements.
• Payment Processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks; to investigate and resolve payment disputes; and to apply transaction limits where required.
• Personalisation: To tailor game recommendations, promotional offers, and platform content to your individual playing preferences and history on mn7bet.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, to enforce self-exclusion periods and deposit limits, and to provide support resources where appropriate.
• Fraud Prevention & Security: To detect and prevent unauthorised account access, bonus abuse, collusion, money laundering, and other fraudulent or prohibited activities on the platform.
• Legal & Regulatory Compliance: To comply with applicable laws, respond to lawful requests from competent authorities, and maintain the records required for audit and compliance purposes.
• Platform Improvement: To analyse aggregated usage data, identify technical issues, and improve the performance and features of the mn7bet platform for all players.
• Marketing Communications: To send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and seasonal offers — only where you have opted in to receive such communications.

mn7bet processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to provide the services you have signed up for, including account creation, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing carried out to prevent fraud, ensure platform security, improve our services, and protect the interests of mn7bet and its players, where those interests are not overridden by your rights.
• Consent: Processing for optional purposes such as direct marketing communications, where you have provided your explicit, freely given consent and may withdraw it at any time by contacting [email protected].

mn7bet uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. The types of cookies we deploy include:

• Essential cookies: Required for basic platform functionality such as maintaining your login session, remembering your language preference, and enabling secure navigation. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate mn7bet, which pages are visited most frequently, and where technical errors occur. This data helps us improve platform performance.
• Preference cookies: Used to remember your platform settings such as your preferred game categories and notification preferences.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content about mn7bet games, bonuses, and seasonal offers.

You can control non-essential cookies through your browser's privacy settings. Please note that disabling certain cookies may affect the functionality of the mn7bet platform and may prevent some features from working as intended. For full instructions on managing cookies in your mobile browser, consult your device's help documentation.

mn7bet does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Game Providers: Licensed third-party game studios such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and Ezugi may receive pseudonymised player session data necessary to deliver their games and verify round results. These providers are bound by strict data processing agreements.
• Payment Partners: bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners receive the minimum data required to process your requested transactions. They are independently regulated and operate their own privacy policies.
• Identity Verification Services: Third-party KYC providers may receive copies of identity documents you submit for verification purposes. These providers are contractually bound to process your data solely for verification and are prohibited from any secondary use.
• Legal & Regulatory Authorities: mn7bet may disclose your data to competent authorities, law enforcement agencies, or regulatory bodies where required by law, in response to a valid legal request, or to protect the rights, safety, or property of mn7bet and its players.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All third parties with whom mn7bet shares personal data are required to handle it securely and in accordance with applicable data protection standards. mn7bet does not transfer your personal data to parties outside the scope of the above without your explicit consent.

mn7bet retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and audit obligations. Specifically:

• Account registration data and KYC documents are retained for a minimum of five (5) years from the date of account closure.
• Financial transaction records are retained for a minimum of seven (7) years to comply with applicable financial record-keeping requirements.
• Support correspondence is retained for three (3) years from the date of the last interaction.
• Technical and usage data (logs, session data) is retained for up to twelve (12) months, after which it is anonymised or deleted.
• Marketing consent records are retained for as long as the consent remains active and for two (2) years following withdrawal of consent.

Following the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be attributed to you as an identifiable individual.

As a player on the mn7bet platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request. We will respond within 30 days.

mn7bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and mn7bet servers
• Encrypted storage of all sensitive personal data and financial records at rest
• Role-based access controls limiting employee access to personal data strictly on a need-to-know basis
• Routine security audits and penetration testing of platform infrastructure
• Two-factor authentication (2FA) available to all registered players for account login
• Continuous fraud monitoring and anomaly detection across player accounts and transactions

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, mn7bet will notify affected players and take immediate remedial action in accordance with applicable obligations.

mn7bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by displaying a prominent notice on the mn7bet platform or by sending an email to the address registered on your account. The updated policy will take effect from the date indicated in the "Last updated" field at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how mn7bet protects your personal information. Continued use of the mn7bet platform following the publication of an updated policy constitutes your acceptance of the revised terms. The current version of this policy is always available at mn7bet.app/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mn7bet handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within five (5) business days.

Contact us at: [email protected]

Please include your registered account username or email address and a clear description of your enquiry so we can respond as efficiently as possible. For formal data subject requests (access, erasure, portability), please include a copy of a valid identity document so we can verify your identity before processing your request.